Terms and Conditions

Our terms and conditions guide our clients with ease

All our customers and prospective clients are advised to read through our terms and conditions. These will apply for all business transactions within our company website. FlamingoVideo.com holds no responsibility for issues due to client’s misunderstanding of our policies.

Make sure you understand and agree with the following:

  • Duration of Project
    On a usual case, our roster of talented and innovated employees will be able to complete any given project by at least 4 weeks of time. However, we hold no responsibilities for any delays due to unforeseen mishaps. If such delays occur, effected clients will be informed about the issues and we will do our best to finish the project as soon as possible.

  • Commercial Exploitation
    Our company will not use any material provided by the client, such as video footage, for our own commercial interest or marketing. Our company shares your value of trust and business ethics. Clients may also request source documents should they feel the need. Clients can be provided proof of ownership if any conflict arises.

  • Client Information Security
    As stated by our privacy rules, all personal information provided by our customers will be used with your confidentiality as our top priority. We ensure complete safety of all your provide information during your dealings with us. All data will be used for the benefit of the client to ensure a smooth venture. Please note that this only applies to a company-client basis. Our guarantee of privacy does not imply any form of partnership with us.

  • Cancelling your order
    Once you have placed your order, you are eligible to cancel it within the next 15 days. You will need to draft a request for cancelling your order. Once we have received your request, we will abort your project immediately and remove any personal information from our database that you have provided us.

  • Refund
    We provide refunds to all our clients that are not satisfied with the product delivered. However, our company holds the right to deny the repaymentshould the client give us wrongful information, or if the issue with the product is the clients own responsibility.

If you have any further questions, feel free to ask us at info@flamingovideo.com. Please make sure to understand the aforementioned terms before making any purchase from our website. Once you have placed your order, our company will not be held responsible for any clauses you did not initially understand.